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FAQ

What Are The Order Deadlines For The 2017 Holidays?

If you're purchasing gifts for the holidays, the last dates for ordering to ensure items arrive before the Christmas holidays are as follows:

USPS First Class - Order by Dec 17th
USPS Priority - Order by Dec 18th

Shipping Within Canada:
Canada Post Expedited - Order by Dec 11th
Canada Post Priority - Order by Dec 19th

Shipping Internationally:
Canada Post Air Mail - Order by Nov 30th.
What Are The Current Processing Times For Orders?

Current processing times for all orders is 1-3 business days

How Will My Order Be Shipped?

Orders to the USA are shipped using USPS First Class (including tracking number)
Orders shipped to Canada are shipped using Canada Post Expedited Mail (including tracking number)
International orders are shipped using Canada Post International Air Mail (NO tracking number)

How Do I Care For My Jewelry?

Proper care of your items is important.
• Avoid direct contact with water, sweat, soaps, perfume, lotion, etc.
• Keep away from hard surfaces to prevent any scratching.
• gently wipe jewelry with a soft dry cotton cloth to remove any dirt, dust and natural skin oils.
• Store jewelry in a jewelry box or a pouch away from direct sunlight.

How Is My Order Packaged?

Your order will be packaged in a jewelry box and wrapped in tissue. If your order is being sent directly to the recipient, I am happy to include a greeting card with your personal note. Simply include your note in the "message to seller" space when ordering. I DO NOT include a receipt in the package in case the item is going directly to the recipient.

What Is The Size of The Jewelry? What Chain Lengths Are Available?

The dimensions of each piece of jewelry and in the case of necklaces, the length of chains available, are found in the description of each item by clicking on the "item details."

Can I Purchase Wholesale?

I am more than happy to offer wholesale discounts. Please message me for more information.

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